This Mortal Coil

My father died last Sunday at age 73, and we’re burying him tomorrow. As a good friend who had also suddenly and unexpectedly lost a...

The Buggy Whip Companies About To Be Undone by Cloud Computing

Most of you have probably heard the buggy whip metaphor - the (completely fair) comparison between those tools used to prod horses that...

A relatively new term used in growth technology companies, particularly those with a software focus, is “Product" - a combination of...

Such a buzz in Rochester these days! New restaurants are opening (anyone else tried Bitter Honey yet?), cultural institutions are...

Something big happened a few years ago, and very few of us noticed. Public policy, uniquely aligned between both major political...

I won't sugarcoat it: I just had the worst eCommerce/Brick & Mortar combo experience of my life. So I'd like to tell my story here, with...